Harriet Sanyu Muwonge is a client-oriented IFC-LPI Certified Trainer professional with over 20 years of combined working and consultancy experience, primarily in the banking industry. Her expertise encompasses Client Experience Management, Relationship Management, Leadership Development, Financial Literacy, and Gender. As a passionate trainer, mentor, and behavioral change expert, Harriet has facilitated multi-functional training sessions across Uganda, East, South, and West Africa.

As a transformational leader, she has spearheaded numerous commercial initiatives and projects through innovative approaches and solutions, driven customer service initiatives, and led digital transformations. Her leadership is exemplified through her involvement and engagement with key institutions, including Standard Chartered Bank.